Report a Lost Card: 800.550.4333 *When reporting a card lost or stolen please be sure to have the card number available. Cards that have not been registered may not be able to be re-issued.
Merchant Support: 831.624.0673 x2
Email inquiries: Support@carmelcard.com
Visitor Center mailing adddress: P.O. Box 4444 Carmel, CA 93921
For the physical address of the Carmel Visitor Center and to receive detailed driving directions, please click here.
You may also contact us by filling out the form below and one of our representatives will respond to you promptly. Thank you for your inerest in the Carmel Card. We hope to see you soon!