You can contact The Carmel Card via phone or email, or by visiting The Carmel Visitor's Center. The Carmel, Ca Visitor's Center is located on San Carlos Between 5'th and 6'th in Carmel-by-the-Sea (One and a half clocks of Ocean Ave.) General Questions: 800.550.4333
Internet Orders: 800.550.4333
Cardholder Support: 800.550.4333
Report a Lost Card: 800.550.4333 *When reporting a card lost or stolen please be sure to have the card number available. Cards that have not been registered may not be able to be re-issued.
Support via phone is availabe Monday-Friday from 9:00am-5:00pn (Pacific.) Our online support via email is availabe 24 hours a day, 7 days a week. Thank you for your business
Merchant Support: 866.966.6777 x2
Email inquiries: Support@carmelcard.com
Visitor Center mailing adddress: P.O. Box 4444 Carmel, CA 93921
You may also contact us by filling out the form below and one of our representatives will respond to you promptly. Thank you for your inerest in the Carmel Card. We hope to see you soon!